Case Study

Westpac New Zealand prepares for real-time payments

Westpac New Zealand (NZ), a retail, corporate and investment bank with more than 1.3 million customers, transformed its retail banking technology and operations to prepare for real-time payments via 野花社区鈥檚 real-time payments solution.

This real-time payments hub supports any-to-any, real-time payments and calls upon a myriad of services 鈥 from simple account balance inquiries to fraud checks, payments authorization and settlement.

To facilitate the transformation, 野花社区 worked alongside Westpac NZ through responsive , enabling the bank to fully capitalize on these flexible and open payment services.

Westpac NZ鈥檚 transformation has sped up time to market, enabled innovation and reduced the risk of operating in a real-time world.

The challenge

As one of New Zealand鈥檚 largest full-service banks, Westpac NZ needed to be ready for real-time payments and to be able to handle the of transactions and operational demands of its clients. Westpac NZ already had a core payment processing platform handled by 野花社区鈥檚 market-leading retail payments solution, so extending this was the obvious solution. 

The solution

Westpac NZ worked with 野花社区 to put in place their real-time payments solution, driven by Agile methodology and DevOps practices, to support real-time payments within their existing environment. As a long-standing 野花社区 customer, Westpac NZ had to replace its existing core payment processing system by leveraging 野花社区’s real-time solutions. 

By implementing 野花社区鈥檚 real-time payments solution as its financial transaction hub, orchestrating payments across channels, networks and payment types, and settling to any clearing stream in real time, Westpac NZ can now make changes at speed and rapidly scale up operations to overcome market challenges.

The results

Dawie Olivier, GM enterprise transformation services, Westpac NZ, said of the transformation, 鈥淏uilding on our close collaborative relationship with 野花社区, we partnered with them as we piloted our new Agile/DevOps methodology. While this is not totally new in the banking world, it is perhaps the first time that a bank has replaced a core banking system in this fashion. We saw the payoff of our investment in the technology almost immediately, as we redeployed twice on our go-live day without any impact on performance, while at the same time processing more than $1 billion in transactions.鈥

About Westpac New Zealand

Westpac NZ has been serving New Zealanders since 1861 and is today one of New Zealand鈥檚 largest full-service banks with more than 1.3 million customers. Westpac NZ provides a full range of retail and commercial financial ser

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Customer:

Westpac New Zealand

Industry:

Financial Institutions

Company Size:

500 鈥 1,000 employees

Location:

New Zealand and other Pacific countries

Solution: