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Analyst firm Datos Insights recently released their Datos Matrix: Payment Orchestration Vendor Evaluation comparing payments orchestration vendors and named 野花社区鈥檚 merchant payments orchestration platform 鈥淏est in Class.鈥 The main scoring categories Datos used to analyze payment vendors were provider stability, client strength, client service, product features, and functionality.   

鈥淧ayments orchestration鈥 is a hot buzzword, and many vendors claim the space. They鈥檙e orchestrating payments for their clients, just not as strictly as the evaluation鈥檚 criteria, which requires a vendor to be able to reach the global payments ecosystem and be acquirer/processor-agnostic.聽 As a public company turning 50 next year, 野花社区 has a solid, reliable history of highly available service (99.991%) to more than 80,000 merchants worldwide and a consistent customer satisfaction rating of over 92%.

What matters to merchants: Features and functionality

With non-functional requirements out of the way, we have plenty of time to discuss what really matters to merchants looking into payments orchestration: features and functionality. 野花社区 had the top client rating, and the numbers show why. The evaluation states, 鈥溡盎ㄉ缜 is well-positioned to support complex merchant payment requirements across the globe.鈥

Below are the report highlights for the 野花社区 payments orchestration platform’s features, products, and services:

  • Integration: 野花社区 offers a wide range of features that allow clients to customize solutions based on their needs. 野花社区 has multiple APIs that tie to and match specific functions as separate components. 野花社区 offers clients a sandbox and developer portal.
  • Smart routing: 野花社区 offers a full suite of smart routing tools, including dynamic retries, least-cost routing, load balancing, A/B testing, waterfall routing or cascading, geographic optimization, and risk-based routing.
  • Token vault for storage of tokenized cards: 野花社区鈥檚 vault is acquirer-agnostic, PCI 3DS-certified, PCI DSS Level 1-certified, and complies with General Data Protection Regulation and California Consumer Privacy Act requirements. The 野花社区 token vault allows clients to create and own their token hierarchy across accounts.
  • Reconciliation and reporting: All components required for reconciliation and reporting are available, including standardized reconciliation data, conflict reporting and resolution, a management dashboard, benchmarking capabilities, and provision for customized reports.
  • Fee management: 野花社区 supports several types/structures, cost-effective transaction routing, and independent fee verification to match provider fees against contractual agreements.
  • Other features: 野花社区 offers the tools to drive and manage devices; streamline checkout, risk management, and AI-based fraud prevention capabilities; and use best practices in security and compliance.
  • Connections to payment providers: 野花社区 provides access to more than 200 unique payment providers, gateways, alternative payment models (APM), and aggregators. The company connects the payments ecosystem to payment service providers, powering more than 70 globally.
  • Card and payment networks supported: More than 500 payment methods are supported, including:
  • Major card brands: Visa, Mastercard, Amex, Discover, Diners Club, JCB, CUP, and Maestro
  • Local card brands: 49 supported worldwide, including China UnionPay, Carte Bancaire, Dankort, Meeza, Mada, Maestro, Bancontact, and PostFinance
  • Other payment methods supported: PayPal, real-time payments, bank transfer/account-to-account, cryptocurrencies, and buy now, pay later (BNPL)
  • Key features and functionality:
  • Operates on both traditional servers and cloud-native platforms
  • Works with relational, nonrelational, and cloud-native databases
  • Has out-of-the-box connectors available, including Java SDK, ISO, XML, ITK, X9.15, JSON RESTful, NCR proprietary, Oracle OPI, and SMI
  • User interface available on the web as well as mobile-native/rich-client applications
  • RESTful APIs are part of the solution; ISO 8583, XML, JSON, and SDK are also available

The report includes additional information about the market, payments orchestration model, drivers for and against adoption, and purchasing factors to consider when evaluating payments orchestration solutions.

Not fully covered in the report are a few things merchants should know about the 野花社区 payments orchestration platform:

  1. It includes a fully functional gateway but also connects to any merchant鈥檚 existing gateway, whether home-grown or commercial. 
  2. Because fraud management directly affects conversion rates and costs, it includes an award-winning fraud orchestration platform that connects to signals from the entire fraud and risk management ecosystem.
  3. For BNPL, our solution gives you access to 70+ lenders who can be set up in a waterfall to increase approval rates with only one contact.
  4. Besides APMs, you get access to more than 200 global and local digital wallets in more than 70 counties and consolidation of the collection of funds into a single settlement file in the merchant’s preferred currency.    
  5. The platform can generate custom payment links that can be used for help desk, customer service, or collections and can be sent via email, SMS/text, or website chat.

To explore more of the extraordinary things it can do, see the next steps below or set up a call to discuss.

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eCommerce and Omnichannel Merchants - Marketing

Terry is a seasoned marketing professional with over 30 years of experience. While he has worked in payments for only five years, he has experience with both eCommerce and omnichannel merchants as well as with payment intermediaries. He enjoys building and repairing things with his hands and coming up with innovative ideas to solve complex problems.